We collect data from you when you sign up or request information. We
use this information to communicate with you and send you updates
about new PrintJob features. You can unsubscribe from any of these
emails, and you will never receive another one.
WE NEVER GIVE YOUR INFORMATION TO ANYONE EVER.
WE NEVER STORE OR PROCESS ANY CREDIT CARD DETAILS ON OUR SERVERS
If you want to know what details we hold on you, please ask. We will
also destroy any data we hold on you by request.
Longer Version
If you are a visitor to a PrintJob Website or a customer of a
PrintJob Service, then this Privacy Policy applies to your use of
such Website or Service.
If you are a visitor to or user of a third-party website or service
(“Third-Party Property”) that is built with or utilizes any PrintJob
services, then any information you submit to such Third-Party
Property is collected under the privacy policy of the owner of such
Third-Party Property, and you should contact such owner with any
related requests or inquiries you may have. If you have any
inquiries specifically directed towards PrintJob, please email us at
support@printjob.com.
At PrintJob, we respect the privacy rights of our users and
recognize the importance of protecting the personal information we
collect about you. Our Privacy Policy is designed to help you
understand what information we collect and how we use and share that
information. This Privacy Policy applies to our Websites and
Services.
As used in this Privacy Policy, “PrintJob”, “us” and “we” refers to
PrintJob Ltd. The “Websites” means PrintJob’s websites (including
without limitation, www.printjob.com and any successor URLs, mobile
or localized versions and related domains and subdomains), and the
“Services” means PrintJob’s print management systems, applications
and services, in each case in whatever format they may be offered
now or in the future. The Websites and Services are collectively
referred to herein as the “Offerings.”
Information We Collect
A. Information Related to Your Interaction with PrintJob and the
Offerings.
Registration and Contact Information. We collect information about
you when you (a) register for a free trial to use the Services and
(b) otherwise provide contact information to us via email, mail, or
through our Offerings. This information you provide may include your
username, first and last name, email address, mailing address or
phone number.
Payment Information. When you purchase the Services, we will also
collect transaction information, which may include your credit card
information, billing and mailing address, and other payment-related
information (“ Payment Information”). We describe how Payment
Information may be collected and processed in Section 4.
The Website and Services use third-party services provided by
Intercom, Inc. (“Intercom”) to enable us to contact you and manage
your subscription to our Services, including without limitation
Technical, Usage and Location Information. We automatically collect
information on how you interact with the Offerings, such as the IP
address from which you access the Offerings, date and time,
information about your browser, operating system and computer or
device, pages viewed and items clicked. We may also collect location
information, including location information automatically provided
by your computer or device. We use cookies and similar technologies
to collect some of this information. For more information, please
see Intercom’s Cookie Policy. Intercom’s privacy policy is available
at https://www.intercom.com/terms-and-policies#privacy.
Other Information.We may collect other information from you that is
not specifically listed here. We may use any such information in
accordance with this Privacy Policy or as otherwise permitted by
you.
B. Customer Data.
You may submit various types of information and data to the Services
for hosting and processing purposes (“Customer Data”). Customer Data
may include, without limitation, (a) personal information such as
names, email addresses and phone numbers of your end-user customers
(“People”), which information may be input into the Services by you,
and (b) information contained in communications between you and
People using the messaging features of the Services.
We will only use, disclose and otherwise process Customer Data for
the purposes set forth in your agreement with us for the
provisioning of the Services (“Terms and Conditions”).
How We Use the Information We Collect
We use your information in the following ways:
To provide, maintain and improve the Offerings and our other
products and services, including to operate certain features and
functionality of the Offerings (for example, by remembering your
information so that you will not have to re-enter it during this or
subsequent visits);
To process your inquiries and otherwise deliver customer service;
To process your payments, we share and use Payment Information as
described in Section 4 (Payment Information);
To control unauthorized use or abuse of the Offerings and our other
products and services, or otherwise detect, investigate or prevent
activities that may violate our policies or be illegal;
To analyze trends, administer or optimize the Offerings, monitor
usage or traffic patterns (including to track users’ movements
around the Offerings) and gather demographic information about our
user base as a whole;
To communicate directly with you, including by sending you
information about new improvements to the software. Your opt-out
options for promotional communications are described in Section 6
(Your Controls and Choices); and
In the manner described to you at the time of collection or as
otherwise described in this Privacy Policy.
Sharing Your Information with Third Parties
We do not sell, trade, share or transfer your personal information
to third parties except in the following limited circumstances:
We may share your personal information with third-party service
providers to permit such parties to provide services that help us
with our business activities, which may include assisting us with
marketing, advertising our product/service offerings, or providing,
maintaining and improving the features and functionality of the
Offerings, among other things. For example, we may provide personal
information to our service providers for direct emailing of our
newsletters or notifications of our product/service offerings;
We may share your personal information when we have a good faith
belief that access, use, preservation or disclosure of such
information is reasonably necessary to (a) satisfy any applicable
law, regulation, legal process or enforceable governmental request,
(b) enforce a Customer Agreement, including investigation of
potential violations thereof, or (c) protect against imminent harm
to our rights, property or safety, or that of our users or the
public as required or permitted by law;
We may share your personal information with third parties (including
our service providers and government entities) to detect, prevent,
or otherwise address fraud or security or technical issues;
We may share your personal information with our business partners
who offer a service to you jointly with us, for example, when
running a cross-promotion;
We may share your Payment Information to process your payments, as
further described in Section 4 (Payment Information);
We may share and/or transfer your personal information if we become
involved in a merger, acquisition, bankruptcy, or any form of sale
of some or all of our assets; and
We may share your personal information with a third party if we have
your consent to do so.
We may also share aggregated or anonymized information with third
parties for other purposes. Such information does not identify you
individually but may include usage, viewing and technical
information such as the types of Offerings our customers and users
generally use, the configuration of their computers, and performance
metrics related to the use of Offerings which we collected through
our technology. If we are required under applicable law to treat
such information as personal information, then we will only disclose
it as described above. Otherwise, we may disclose such information
for any reason.
Retention Period
We will retain your personal information for the period necessary to
fulfil the contractual obligations outlined in this Privacy Policy
and our Terms of Service, however, we will not delete those data
even if you cease to be, or never become, Services subscriber unless
you specifically request its removal. We retain those details for
statistical and marketing purposes so we could contact you in the
future about news and changes to the PrintJob’s Services. There may
also be residual Data that will remain within our databases and
other records, which will not be removed.
Payment Information
When you make a purchase of the Offerings, any credit card
information you provide as part of your Payment Information is
collected and processed directly by our payment processor Stripe
through their Stripe Checkout service. We never receive or store
your full credit card information. Stripe commits to complying with
the Payment Card Industry Data Security Standard (PCI-DSS) and using
industry-standard security. Stripe may use your Payment Information
in accordance with their own Privacy Policy here:
https://stripe.com/us/checkout/legal.
Other Access to or Disclosure of Your Information
The Offerings may also contain links to third-party websites. This
Privacy Policy applies solely to information collected by us. Even
if the third party is affiliated with us through a business
partnership or otherwise, we are not responsible for the privacy
practices of such third party. We encourage you to familiarize
yourself with the privacy policies of such third parties to
determine how they handle any information they separately collect
from you. Please be aware that we do not warn you when you choose to
click through to another website when using the Offerings.
Your Controls and Choices
Communication Preferences. If you no longer wish to receive our
emails about new features, you may opt out of receiving them by
following the instructions included in such communications or on the
Offerings. Please note, however, that you may be unable to opt out
of certain service-related communications.
Blocking Cookies. You can remove or block certain cookies using the
settings in your browser, but the Offerings may cease to function
properly if you do so. For more information, please see PrintJob’s
Cookie Policy.
How We Respond to Do Not Track Signals. Your Web browser may have a
“do not track” setting which, when enabled, causes your browser to
send a do not track HTTP header file or “signal” to each site you
visit. At present, the Offerings do not respond to this type of
signal.
Accessing and Updating Your Personal Information
When you use the Offerings, we make good faith efforts to provide
you with access to your personal information upon your request and
either provide you with the means to correct this information if it
is inaccurate or to delete such information at your request if it is
not otherwise required to be retained by law or for legitimate
business purposes. You may access, review, correct, update, change
or delete your information at any time. To do so, please contact us
at support@printjob.com with your name and the information requested
to be accessed, corrected or removed, or if you are using the
Service, sign in to your account, go to your profile, and make the
desired changes. We may decline to process requests that are
unreasonably repetitive or systematic, require disproportionate
technical effort (for instance, requests concerning information
residing on backup tapes), jeopardize the privacy of others, would
be extremely impractical, or for which access is not otherwise
required. In any case, where we provide information access and
correction, we perform this service free of charge, except if doing
so would require a disproportionate effort.
Please note that if you cease using the Service or we terminate your
access to the Service in accordance with your Customer Agreement,
you may no longer have the ability to access or update your
information.
We may retain your information as necessary to support the
Offerings, comply with our legal obligations or resolve disputes.
Note that content you post may remain on the Offerings even if you
cease using the Offerings or we terminate your access to the
Offerings.
Changes to the Privacy Policy
We reserve the right to change our Privacy Policy at any time. If we
make changes, we will post them and will indicate on this page the
policy’s new effective date. If we make material changes to this
policy, we will notify you by email or through a notice on the
Offerings.
No Children Under Age 13
The Offerings are not intended for use by anyone under the age of
13, nor does PrintJob knowingly collect or solicit personal
information from anyone under the age of 13. If you are under 13,
you may not attempt to register for the Offerings or send any
information about yourself to us, including your name, address,
telephone number, or email address. In the event that we confirm
that we have collected personal information from someone under the
age of 13 without verification of parental consent, we will delete
that information promptly. If you are a parent or legal guardian of
a child under 13 and believe that we might have any information from
or about such a child, please contact us at the email or mailing
address provided at the end of this Privacy Policy.
Unauthorised Intrusion
PrintJob guards against unauthorized access very closely. The
measures taken are outlined on the Server Security Document.
In the event of a ‘information security incident’ or a verifiably
unauthorised intrusion by a malicious or other third party, or a
party unknown to either PrintJob or its Clients, PrintJob may
suspend access to the systems by taking the servers offline.
PrintJob will share any and all information with Clients about the
nature of such an information security incident. It is extremely
difficult to resist a brute force attack by a highly motivated,
highly resourced party. If you believe you may be the target of such
an attack or you believe that your data is especially valuable to
such a third party, it is your responsibility to make such
information known to PrintJob. Ultimately server security and
intrusion resistance boil down to the weakest link in the chain,
namely the integrity and security of the email systems used by
PrintJob Clients.
PrintJob will undertake to work openly (with the Client) with any
investigation of such an incident. This will extend to any back-end
log files or data reports that may be helpful.
Security
The security of your personal information is important to us. We
maintain a variety of appropriate technical and organizational
safeguards to protect your personal information. We limit access to
personal information about you to employees who we believe
reasonably need to come into contact with that information to
provide products or services to you or in order to do their jobs.
Further, we have implemented reasonable physical, electronic, and
procedural safeguards designed to protect personal information about
you. When you enter sensitive information (such as your password),
we encrypt that information in transit using industry-standard
Transport Layer Security (TLS) encryption technology. No method of
transmission over the Internet, a method of electronic storage or
other security methods is one hundred per cent secure. Therefore,
while we strive to use reasonable efforts to protect your personal
information, we cannot guarantee its absolute security.
If you have questions or need to contact us about this Privacy
Policy, please email us at support@printjob.com.