Missing emails, anti spam & email authentication

The international anti spam effort is constantly making changes, in an effort to prevent our email mailboxes becoming filled up with rubbish. One of the more recent changes covers the area of  email being sent from a server, which is … Read More

Importing Data

Data that can be imported is as follows: Users for a Client Departments for a Client Addresses for a Client Notes: The unique identifier for each row of data is as follows User – Email Department – Department Name Address … Read More

Custom/Urgent Development Requests

We like to hear from everyone about how we can improve the PJ Platform, from simple observations to adding new features. New Ideas PrintJob is open to suggestions and development requests – however they have to fit our strict criteria … Read More


Orders created in PrintJob can be automatically created as invoices in your Xero accounting software. Here is how to set it up. Then activate Xero and click Setup. There are three pages of setup. On the first page follow the instructions. You … Read More

Rules that govern the Price Matrix

The following occurs after you have entered prices initially in the price matrix page. If you leave a price cell empty the client will not be able to order that configuration. If you change/replace any quantity or parameter value the … Read More

Uploading fonts

Upload fonts at admin settings > fonts From a Mac You can upload a dmac format – it will be converted to OTF and will work. Zipped folders and other formats are not permissible. From a PC TTF, OTF, PFA/PFB … Read More

Thoughts on Product Pricing mechanisms

We have designed our product pricing model in the same way as our product template build process. Simple and manual. Lets recap: The product template build process is like this – you upload a PDF, then you add objects, then … Read More

Whats the background artwork file for?

The background artwork file on editable products, is an OPTIONAL artwork field, which has no purpose other than to simply create the live preview for end users, instead of the artwork file. This is done in the case where the … Read More

Aligning text items

You align text objects by assigning their XY co-ords to a point on the texts ‘virtual box’. If you imagine that the text is held in an invisible box, much like in Illustrator or Photoshop, you can determine how the … Read More

What is the Storefront?

The Storefront is the homepage of your system, where your clients login, and the Ordering System which they use. You can find the Settings for the Storefront in the Admin Settings pages. You can control everything about the storefront there, … Read More