Resizing Text

If Jose Maria Gonzalez de la Casa de Santo Domingo de las Cruzes is editing his business card there’s a good chance that his name is going to stretch off the canvas, and make the design look terrible. And possibly require … Read More

Adding Products

Admins create Products either in the Storefront Products, which are generic products available to all your clients, or in the Products Section in a particular Clients Settings area. Storefront Products – you can think of these as generic products, which … Read More

Missing emails, anti spam & email authentication

The international anti spam effort is constantly making changes, in an effort to prevent our email mailboxes becoming filled up with rubbish. One of the more recent changes covers the area of  email being sent from a server, which is … Read More

Importing Data

Data that can be imported is as follows: Users for a Client Departments for a Client Addresses for a Client Notes: The unique identifier for each row of data is as follows User – Email Department – Department Name Address … Read More

Uploading fonts

Upload fonts at admin settings > fonts From a Mac You can upload a dmac format – it will be converted to OTF and will work. Zipped folders and other formats are not permissible. From a PC TTF, OTF, PFA/PFB … Read More

Whats the background artwork file for?

The background artwork file on editable products, is an OPTIONAL artwork field, which has no purpose other than to simply create the live preview for end users, instead of the artwork file. This is done in the case where the … Read More

Aligning text items

You align text objects by assigning their XY co-ords to a point on the texts ‘virtual box’. If you imagine that the text is held in an invisible box, much like in Illustrator or Photoshop, you can determine how the … Read More

What is the Storefront?

The Storefront is the homepage of your system, where your clients login, and the Ordering System which they use. You can find the Settings for the Storefront in the Admin Settings pages. You can control everything about the storefront there, … Read More

What is a Custom Account?

If you think of the whole system as a ‘Storefront’, which it is, then by definition all users should login at the ‘Storefront’, which is a URL you can control, with logos and content. All your clients can login here, … Read More

List vs Range Pricing

You can offer a product at certain quantities (QTYs) or let users type in the number they want. Both allow QTY Price breaks, but both work slightly differently when it comes to calculating the price. Acme Widgets might come in … Read More